We started the day off at Big Al's, our only outside cart. This is the place where we sell the controversial fake guns, among other things. Despite the disturbing images of teen guests picking up the guns and pretending to shoot me (seriously... how WRONG is that?), this is by far my favorite location. Perhaps it's because my job at DHS was outside, perhaps it's because you get to greet guests who don't normally come by your store, but the reason I loved it is because of the magical moments. In Merchandise, Magical Moments are more like magical opportunities to make a guest feel special. This can be by playing a game with them in the store, giving them free stickers, or sometimes we give out special certificates. Well, today at Big Al's we got to play horseshoes. This alone was fun, but one of our many players was able to get both his horseshoes right around the little pole. After congratulating him I got him a little certificate for him being a Sharp Shooter and then made this announcement: "Hear ye! Hear ye! I would like everyone here to please join me in congratulating Kian for being awarded Sharp Shooter of the Day! Yeee-hawww!" (Yup... just like that). I swear, at the end of this program I'm going to end up talking with a Southern Drawl.
Later in the day we took (and passed!) our assessments that meant we're now officially certified to work Merchandise, meaning I can now pick up shifts anywhere else on property! Yeee-haww! Whoops... that's gonna keep coming out now, isn't it? We also worked in the candy shop where I've decided cutting candied apples is the most dangerous thing I've ever done. We have to wear hairnets in the candy shop... yeah, moving on.
We had our manager's meeting today about policy and procedures. This time our manager was Michael, our cast recognition specialist. I can tell that I'm going to enjoy working with him! He's very personable and reminds me of my old leader, Sam at DHS. He also works in cast recognition, so he's in charge of creating parties for the cast members in our area, which is really awesome. In school we studied about employee morale and ways to create a unified workforce, and in Frontierland Merchandise it certainly seems like everyone gets along well! Today was so much better in terms of positive attitude, friendliness and overall I'm now SO excited to continue working here.
After my shift ended I went into the Cast Learning Center, where we have a mini-library full of books and movies (books are either Disney or work-related, movies are all Disney). Here I rented The Black Cauldron DVD, Once Upon a Mattress DVD (with Matthew Morrison and Zooey Deschannel), and a book entitled The Imagineers' Guide into Disney's Hollywood Studios (what can I say? I just can't leave it alone!)
I'm looking forward to a quiet evening at home tonight, possibly watching one of the movies and flipping through my book. I don't have work until 1:30PM tomorrow, so sleeping in will feel WONDERFUL!
Until next time <3
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