Saturday, July 9, 2011

It's a Zip-a-Dee-Do-Da Day

Once again, seems like it's been awhile in between posts. I always seem to remember to post on Saturdays.

Work's been great. I'm still loving Frontierland, although, as always, there are some disadvantages. For example: Splash Photos and Gifts is at the exit to Splash Mountain. When the ride breaks down (or shuts due to weather) all the people on the ride or far in line at the time still have to exit through our shop. This means we get many angry, upset guests. Here's an important note you should remember: Merchandise and Attractions are two separate departments (both hard working, however not with each other). Also: It is not our goal as cast members to purposefully break a ride.

It is, however, our goal as Merchandise Cast Members to Merchantain our guests to the best of our abilities, and to make the best out of unfortunate situations. You can imagine how disheartening it might be in one of these situations where you get told by guests "Thanks, you just ruined my child's day", "Happy now? You made my children cry," and, my personal favorite: "Go f*** yourself". It's a great lesson in guest service, which is an area in which I'm highly interested.

One last note: never ever ever ever ever take the ice from a cart that's open for everyone and put in in your mouth or in a place where it will eventually end up on your face. SO many people put their hands, their hats, their rags in these ice bins that it is in NO WAY sanitary. Please, for your own health and safety, never do this. It is our duty as cast members to warn you, but we can't actually stop you from taking the ice.

Tomorrow I have work from 9:15PM - 3:15AM. Suffice to say, I'll update again next week =P

No comments:

Post a Comment